While we all deal with the effects of coronavirus, we have a number of precautions in place to create a safe environment for you when you come and visit us at The Mews Bridal:

• We will be working on a one-to-one basis (bride & bridal stylist), therefore we will only be allowing two guests per bride until further notice. As we are still fighting this virus, we need to ensure every effort is made to minimise contact. We will be glad to share our WiFi with you so you can FaceTime family and friends!
• Face masks will be provided on arrival and will be worn throughout your appointment. We are committed to sanitising the store, fitting rooms and dresses in between each appointment.
• You will be provided with sanitised shoes to wear whilst trying dresses.
• The appointment is exclusive and you will have the studio to yourself with your bridal stylist.
• If you or someone in your household is sick or has been exposed to COVID-19, we kindly ask that you reschedule your appointment.
• If any members of our team have been in contact with someone infected – they will be asked to stay at home for two weeks.

Despite the above, please be assured that your appointment will be special and stress free!

Prior to your appointment, we will ask you to choose five dresses from our collections online so we can have these dresses santised and ready for you when you arrive.

Very occasionally we have extra slots not available online. If you can’t see a time that suits you, please contact us directly and we’ll see how we can fit you in.

If your wedding is within 6 months, please contact us directly before you book your appointment

As the dresses are handmade, 6 months typically doesn’t give enough time for the designers to make your dress and for you to make sure it is fitted correctly for your big day

Sometimes it is possible, so don’t despair! But please email us first at nottinghill@themewsbridal.com.

Only one – this is very important!

The system only logs the latest appointment you have booked. So please don’t book more than one appointment at a time – or else we won’t be expecting you on your first date! If you are sure you want to book multiple appointments, please get in touch with us beforehand.

Once you have been in for your appointment, you will later be invited to book a follow up appointment or fitting.

We of course understand that sometimes your plans change and you need to cancel your appointment! Give us at least 48 hours notice and we’ll be more than happy to refund your booking fee.

The same goes with rescheduling – if you need to find a new date, let us know a date that works and has availability and we’ll book you in. It is best to email us at nottinghill@themewsbridal.com.  Again, we will need 48 hours notice.

Our policy is to charge a £30 booking fee for first appointments. We are only a small boutique with a limited number of daily appointments available. We find that without this fee, we get some brides who decide not to turn up. And it also stops people coming in just to try on dresses for fun! Believe us, it used to happen!

If you need to cancel your 1st appointment, we will of course refund the fee as long as you notify us at least 48 hours before your appointment.

Return appointments and fitting appointments do not need to pay again.

Yes. If you are booking a first appointment, you will be asked to safely submit card details for the booking fee. We do not store any card details on this site, and all payments are handled by an encrypted, secure, PCI-compliant system so you are not at any financial risk.